Titan

You can create service alerts directly from the Titan GPS Dashboard.

Note: You can only create a service alert for one asset at a time.

Select Alerts from the application bar.

Find an asset and select the Create button.

Choose either a one-time or an interval alert.

Choose the alert criteria. You can choose any or all:

1. Odometer
2. Engine Hours
3. Calendar
 
 Note: The alert will be triggered when the first of any of these selected conditions is met.

Set up the First Occurrence and the next ( "Then Every" ) occurrence for the criteria you have selected.

Enter the email addresses and/or SMS details for the alert to notify.

1. Select Alerts from the application bar.
2. Click Service Alerts.
3. Find an asset and select the Create button.
4. Enter an Alert Name.
5. Choose either a one-time or an interval alert.
6. Choose the alert criteria. You can choose any or all:
 1. Odometer
 2. Engine Hours
 3. Calendar
 
 Note: The alert will be triggered when the first of any of these selected conditions is met.
 
7. Set up the First Occurrence and the next ( "Then Every" ) occurrence for the criteria you have selected.
8. Enter the email addresses and/or SMS details for the alert to notify.
9. Click Save.

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To Edit or Delete a service alert, navigate to an asset.

Tap the arrow icon to expand the service alert options.

1. To Edit or Delete a service alert, navigate to an asset.
2. Tap the arrow icon to expand the service alert options.

3. Select Edit.
 
 or Delete.

Set up the Upcoming Threshold Settings for your fleet.

Note: When a service event is within the upcoming threshold values, the service alert will transition to the upcoming service status.

1. Select Service Config.
2. Set up the Upcoming Threshold Settings for your fleet.
 
 Note: When a service event is within the upcoming threshold values, the service alert will transition to the upcoming service status.

1. Complete the Date of Service
2. Ensure the Odometer and/or Engine Hours are correct
3. Review and correct the Next Occurrence values, if needed
4. Enter an Invoice or PO #
5. Enter the Cost
6. Who it was Serviced By
7. Enter in Notes

Select Renew Service to save the changes.

Note: the Status: Service and Maintenance report and the Status: Service and Maintenance by Alert Type report can be used to monitor service alerts and their statuses. Check out the Report Subscription article to learn more.

1. Select Renew.
2. In Renew Service, you can:
 1. Complete the Date of Service
 2. Ensure the Odometer and/or Engine Hours are correct
 3. Review and correct the Next Occurrence values, if needed
 4. Enter an Invoice or PO #
 5. Enter the Cost
 6. Who it was Serviced By
 7. Enter in Notes
3. Select Renew Service to save the changes.
 
 
 Note: the Status: Service and Maintenance report and the Status: Service and Maintenance by Alert Type report can be used to monitor service alerts and their statuses. Check out the Report Subscription article to learn more.

Use this article to learn how to create and manage service alerts from the dashboard.

Creating Service Alerts

How to create a service alert

How to manage or export service alerts

How to configure a service alert

How to renew a service alert