Question | Answer |
How do the beacons work? | The beacon advertises its nearby location via Bluetooth signal. Titan’s proprietary WBD Gateway acts as a Bluetooth interface between the beacon and the TT6000, capturing the beacon signals and sending them to the TT6000. The TT6000 then reports the beacons with the last known day/time/location to the Titan platform for users to see where and when the beacons were last identified. |
How do I turn on the beacon? | Beacons are turned ON from the factory by default. |
What is the battery life of a beacon? | One beacon should have a life span of ~3+ years. |
What is the warranty on a beacon? | The warranty will extend the life of the contract. |
If the battery dies on the beacon before the 3-year mark, what do I do (given it was not physical damage/mishandling)? | If beacon batteries fail before 3 years from shipment, we will replace them at no charge. |
What happens when the Bluetooth beacon dies (battery replacement or purchase new beacon?)? | Purchase new beacon |
How to change the battery / is the battery changeable? | It is not possible to change the battery with the current device models. |
Can I disable not-used sensors to conserve the battery? | No, not at this time. |
What is the battery chemistry used in beacons and what is the self-discharge rate of these batteries? | CR2450 Lithium, Manganese Dioxide(MnO2), Self-discharge 1% per 1 year |
What is the direction of the Beacon's antenna? | BTS Beacon antenna is identical and its signal strength is very similar in all directions. |
What is the BLE transmission range of BTS devices? | Up to 80m, with diminishing signal strength as you get farther away from the beacon |
What is the WBD Gateway? | The WBD Gateway is a proprietary multi-purpose interface bridge specifically designed to be connected to the TT6000. |
Is the beacon IP-rated? | Yes, IP67 |
What is the maximum number of beacons per WBD supported? | Presently, a WBD can be programmed to identify and report 1000 unique beacons |
Can a TT6000+WBD install accommodate both gravel and beacons? | No, currently the WBD can only support one feature at a time . |
What is the frequency with which the beacon advertises its location? | The beacon will send a new signal every 3 seconds. |
How often will the TT6000/WBD look for and report nearby beacons? | Every 60s the TT6000/WBD will review and record all beacons within range. If a beacon has exited or entered the area within the 60s then the device will report that beacon as having exited or entered. |
If the beacon remains within range of my vehicle (TT6000/WBD), how often can I expect to see its location reported? | The beacon will update its location every 30 minutes of trip activity when remaining within range of a tracking device. |
Why do I see my beacons report multiple exit/enter reports while in the same location? | Beacons can report degraded signal strength when near the ~80m supported range, or otherwise when there are many other physical or signal barriers; physical barriers can be multiple walls, doors, etc., and signal barriers can be many other active Bluetooth devices. This signal degradation can cause the TT6000/WBD to lose and regain the beacon signal at random. |