Questions about the TT-IoTSolarPlus? Check out the below.
TT-IoTSolarPlus Frequently Asked Questions
QUESTION | ANSWER |
My device is showing a location on the map that is not accurate. | For the most accurate location reporting, the GPS receiver on your device needs to have a good view of the sky. As with any GPS device, GPS signals don’t penetrate certain materials well. Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line-of-sight to GPS satellites. |
What is the end-of-life voltage level when the device stops working? | The TT-IoTSolarPlus is equipped with a 3000 mAh rechargeable LiPo battery, with a voltage range of 4.2V – 3.5V, with 3.5 being the cut-off for the device to be active. It will begin communicating once the battery recharges to an acceptable level. |
What happens when a device can’t connect to cellular signal? How often does it retry? | When the device wakes to report, it will try several times to find a network. If it fails to connect it will save the data in a buffer and go to sleep. It will then try again on the next wake event. |
How long does it take for my solar device to charge? | On the TT-IoTSolar, from a full charge, you get about ~1200 report events (in the absence of recharging) before the device stops responding. A full charge is ~60 hours from empty. Solar-powered devices generally need 4-5 hours of daylight to ensure the battery is optimally charged.
The TT-IoTSolarPlus, from a full charge, receives about ~3500 report events (in the absence of recharging) before the device stops responding. A full charge is ~8hrs x 8 days from empty (In ideal exposure, uninterrupted sunlight from fully drained to fully charged 4.2V). |
How does the device trigger motion activity? | The device configuration is set to monitor for three .3g (g-force) events within a 5 minute period for the device to start monitoring motion activity with the first point being reported at the 5-minute interval. |
Does this device capture and report runtime? | No, not at this time. |
Can the device be shipped via Air? | Yes, the TT-IoTSolarPlus is not restricted for domestic air shipping. |
What carriers are supported for the device? | Bell and Rogers |
What happens if the device gets too hot? | The TT-IoTSolarPlus has a thermal protection cutoff on charging the battery above 45* C (113 * F). When the temperature rises above this threshold the device enters a protective state and ceases charging. |
How does Wi-Fi functionality impact the TT-IoTSolarPlus' battery life? | The device utilizes local BSSID wifi networks, similar to a cell phone so that it can report Wi-Fi location, conserving battery and only triggering GPS module-based location when Wi-Fi is no longer an option. |
What data format is used by this device? | • storing data in binary/hex format (vendor proprietary protocol) • sending data to the cloud in binary/hex format • sending data to a secure 3rd party in json format |