AIR II FAQ

Question

Answer

How does the AIR II record video, and when does it start?

The AIR II begins recording as soon as your vehicle enters driving mode and records in a continuous loop — so your footage is always current without any manual input.

If the camera detects a sudden impact or abnormal movement, it automatically saves a highlight clip for easy retrieval. That clip is stored on the SD card and can be requested and viewed through the Titan Camera Dashboard.

How long is the video clip for a detected event?

Each driver behavior event captures 15 seconds of footage — 8 seconds before the triggered event and 7 seconds after, giving you helpful context around every incident.

How long are event videos stored?

Successfully requested camera events are available in the Titan Camera Dashboard for 30 days. By default, all video clips are stored in the cloud for 180 days.

When can I expect footage to be available after requesting it?

The camera uploads footage to the cloud the next time it's powered on with a good cellular signal. This typically takes about 5–10 minutes under normal conditions.

What format are AIR II videos saved in?

Videos are saved in .TS format — a widely supported standard compatible with most universal media players.

Where is event video stored on the AIR II?

Footage is stored in two places: locally on the camera's MicroSD card, and in the cloud when you submit a retrieval request.

Does the AIR II record audio?

Audio recording is supported but disabled by default. Check with your fleet administrator for your organization's specific settings.

⚑ FLAG: Confirm default behavior and any admin configuration steps with Randell before publishing.

How is video encrypted on the AIR II?

All data transmission is protected with TLS/SSL encryption, covering server authentication, client authentication, data encryption, and data integrity.

Can I use the AIR II internationally?

The AIR II currently supports service in the United States, Mexico, and Canada only, due to regional certification requirements. Contact our team to discuss options if you operate in other regions.

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Answer

How does the AIR II handle low light or night conditions?

The AIR II is equipped with active infrared (IR) LEDs, providing reliable night vision even in low-light or no-light environments.

How does the AIR II mount to the windshield, and can it be removed?

The camera includes a custom mount that attaches to the windshield using heat-resistant adhesive tape. It's designed to stay in place reliably even in hot conditions.

If a windshield mount isn't suitable, the AIR II also has a standard 1/4" × 20 screw hole on top, making it compatible with many universal third-party mounts.

What are the AIR II's dimensions and weight?

– Length: 87mm

– Height: 126mm

– Width: 46mm

– Weight: 212g

How is the AIR II powered?

The AIR II connects via the included power cable in three configurations: direct wire, OBD, or 9-pin. The power harness is 10 feet in length for easy installation in most vehicles.

What happens if the camera loses power mid-incident?

The AIR II has a built-in 600mAh backup battery capable of up to 10 minutes of runtime after power loss, so critical footage isn't cut off unexpectedly.

What are the AIR II's operating temperature ranges?

– Parking Mode (Standby): -20°C to +70°C

– Driving Mode (Active): -20°C to +45°C

How does the AIR II handle extreme heat?

The AIR II includes an on-board thermal monitoring system that adjusts its activity based on temperature. In extreme heat, it will power itself down to protect its internal components.

To what extent can the AIR II see behind the vehicle?

Like the human eye, the AIR II captures anything visible through the windshield and windows. Dark tinting, the vehicle body, passengers, and privacy screens may limit the field of view.

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Answer

How do I install the AIR II power connection?

Installation guides are available for both setups:

– Conventional Hardwire Install Guide

– Diagnostic Port Install Guide

How do I install the AIR II in a Freightliner or heavy-duty vehicle?

Use a 3-wire harness or a J1939 9-pin cable (available for purchase separately) for Freightliner and other heavy-duty vehicle applications.

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Answer

How does the AIR II determine when the vehicle is on or off?

The AIR II uses intelligent ignition detection drawing from multiple inputs:

– Vehicle battery voltage

– Available engine diagnostic data

– Vehicle movement

When activity is detected, the camera enters driving mode. To detect when the vehicle is off, the same inputs are checked. If data isn't available, the camera determines the vehicle is off after a period of no movement.

Why is the camera still in driving mode after I've turned off the car?

Under normal circumstances, the AIR II will transition to parking mode shortly after the vehicle is off. If it remains in driving mode for an unusually long time, please contact support.

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Answer

Does the AIR II gather diagnostic information from the vehicle?

Yes — when installed with a diagnostic cable connected to the vehicle's OBD/diagnostic port, the AIR II will attempt to report engine data if supported by the vehicle.

What engine diagnostic data can the AIR II report?

When connected to a compatible vehicle, the AIR II can report:

– DTC (Diagnostic Trouble Code) alerts

– Odometer

– Fuel Level

– Voltage

– Coolant Temperature

Note: Available data varies by vehicle make, model, and year, and is not guaranteed for all vehicles.

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Answer

What counts as 'dangerous driving' for the AIR II?

The AIR II detects dangerous driving across three categories (mg = milligravity force):

Acceleration (min. 0.25 sec duration):

– Harsh: ~267 mg

– Severe: 297 mg

Braking (min. 0.25 sec duration):

– Harsh: -350 mg

– Severe: -430 mg

Turning (min. 0.19 sec duration):

– Harsh: 310 mg

– Severe: 350 mg

Will drivers be warned before triggering an event?

Yes — for several event types, drivers receive an in-cab warning sound before an event is formally triggered, giving them a chance to correct their behavior first.

Will drivers know when they've triggered an event?

Yes. Drivers hear a distinct violation sound whenever an event is triggered. See the AI Event Reference tables below for specific sounds by event type.

Can I run alerts and reports on AIR II camera data?

Yes — the Titan Camera Dashboard supports alerts and reporting, though options may be limited to general GPS tracking and available diagnostic data depending on your vehicle's compatibility.

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Answer

What events does the AI detect?

Road-Facing:

– Forward Collision Warning (disabled by default)

– Close Following

– Lane Departure (disabled by default)

– Stop Sign Violation

– Pedestrian Collision Warning (disabled by default)

Driver-Facing:

– Drowsiness / Fatigue

– Cell Phone Use

– Distracted Driving

– Seatbelt

How does the camera detect seatbelt use?

At up to 15 fps, the camera looks for a seatbelt across the chest or over the shoulder. If the driver starts moving without a seatbelt, the event triggers after 20 seconds of drive time.

How does the camera detect cell phone use?

At up to 15 fps, the camera watches for a phone in the driver's hand — specifically if it's held to the ear or if the driver's gaze is directed at the phone. The driver must maintain this posture for 8 seconds before an alert triggers.

How does the camera detect distracted driving?

The camera reads head pose and eye gaze at up to 15 fps. When eyes aren't visible (e.g., sunglasses), head position is used. The driver must maintain a distracted posture for 3 seconds for an alert to trigger.

How does the camera detect drowsiness or fatigue?

The camera monitors head pose, eye state, and mouth movement over a rolling 120-second window, looking for yawning, head nodding, blinking patterns, and face-touching. The driver must show these behaviors for at least 5 seconds to trigger an alert.

How does Forward Collision Warning work?

The camera calculates time-to-collision with the leading vehicle in the same lane. An alert triggers when that time drops to 1 second or less. The vehicle must be traveling at least 40 km/h (~25 mph).

How does Lane Departure Warning work?

The alert triggers when the vehicle drifts toward a solid or double-solid lane boundary at high speed. The vehicle must be going at least 50 km/h (~31 mph), and the violation must persist for more than 3 seconds.

How does Stop Sign Violation detection work?

The camera recognizes MUTCD and MUTCDC-compliant stop signs and watches for egregious rolling violations — where the vehicle never drops below 10 mph through the intersection — rather than requiring a complete full stop.

Event

Definition

Warning Sound

Violation Sound

Forward Collision Warning

Fast approach to stopped vehicle ahead. Disabled by default.

–

"Collision Warning"

Lane Departure

Crossing solid/double solid lines at high speed

–

"Lane Departure Violation"

Stop Sign Violation

Driver does not perform a safe stop at a stop sign

–

"Stop Sign Violation"

Pedestrian Collision Warning

Time to collision with pedestrian is under 6 seconds. Disabled by default.

Announcement ring, "Pedestrian"

"Pedestrian Violation"

Event

Definition

Warning Sound

Violation Sound

Drowsiness / Fatigue

Drowsiness detected over rolling 120-second window; yawning, head nodding, eye gaze, blink rate

–

"Drowsy Driving Violation"

Cell Phone Use

Phone held to ear or near face; or driver looking down at phone in hand

Announcement ring, "Cell Phone Warning"

"Cell Phone Violation"

Distracted Driving

Head pose and eye gaze indicate driver looking away from the road

Announcement ring, "Pay Attention"

"Distracted Driving Violation"

Seatbelt

Seatbelt not detected while driving

Announcement ring, "Fasten Seatbelt"

"Seatbelt Violation"

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Answer

What SD card comes with the AIR II?

The AIR II ships with a 128GB SD card. You can independently upgrade to a 512GB card in the field if needed.

What type of SD card should I use?

We recommend a high-endurance MicroSD card (Class 10 or higher MLC) between 32GB and 512GB. High-endurance cards are built for continuous recording and are significantly more reliable than standard cards in this application.

How long will my SD card last?

With the default 128GB card, you can expect performance degradation after approximately 24 months of continuous use. We recommend replacing the SD card every 18–24 months to stay ahead of any issues.

Why has my SD card stopped recording video?

This is most commonly a sign of normal SD card wear from continuous recording. Try replacing it with a new high-endurance card. If recording issues continue, contact support.

SD Card Size

Est. Drive Time / Max Events Stored

32GB

~2 hours / 160 events

64GB

~4 hours / 160 events

128GB

~9 hours / 320 events

256GB

~20 hours / 320 events

512GB

~42 hours / 320 events

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Answer

Can I rearrange the camera feed views within the video?

Not currently. Each camera feed is fixed in a specific position to ensure all feeds are accurately and consistently displayed.

What happens if only some vehicles have auxiliary cameras?

The system handles mixed fleets gracefully. Vehicles with aux cameras show the full set of feeds; vehicles without them show only the in-cab and road-facing views. No blank spaces or errors are displayed.

Why are my aux camera feeds upside down or sideways?

This typically means the camera was installed at an incorrect angle and rotation settings weren't updated. Refer to the Accessory: AIR II Auxiliary Camera installation guide to verify and apply the correct rotation settings.

Does the installer app show a live view to confirm aux camera rotation?

Yes — the installer app provides a real-time feed during setup so you can verify the camera angle and rotation before completing installation.

Where can I find the auxiliary camera specs?

Full specifications are available in the Aux Cam Spec Sheet. Contact your account representative or support team if you need help accessing this document.