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Release Notes - Introducing Smart Routing

This article announces the new Smart Routing feature available in the Titan GPS Portal.

Updated over a month ago

🆕 What's Launching?

The Smart Routing feature is an enhancement to the Dispatch workflow in the Titan Web app, available after a Job has been created. This feature introduces an additional setup step, allowing Dispatchers to determine the driver's route based on two options:

  1. Manual Routing – Routes the driver in the order in which stops were entered into the Job.

  2. Smart Routing – Automatically determines the most efficient route for the driver, optimizing for time and distance.

Smart Routing is designed to prioritize efficiency by basing the optimized route on the first stop entered in the Job. This option becomes available in the app only when the user is ready to Dispatch a Job.

🎉 Benefits

Smart Routing empowers Dispatch users to find the fastest, most efficient routes, helping reduce travel time, fuel consumption, and emissions—goals that benefit every fleet, large or small.

  • Route Optimization: Smart Routing leverages real-time data to automatically select the quickest and safest paths. By avoiding traffic congestion, road closures, and accidents, it ensures drivers take the most efficient routes, cutting down on delays and fuel consumption.

  • Cost Savings: With optimized routing, businesses can significantly reduce fuel usage, improve route efficiency, and minimize idle time. These improvements translate directly into lower operational costs and better resource utilization.

  • Enhanced Customer Service: A more accurate Estimated Time of Arrival (ETAs) sets your drivers up for arrival time success, consistently meeting customer expectations. By helping businesses keep delivery windows and improve reliability, Smart Routing boosts customer satisfaction and loyalty.

  • Increased Productivity: With automated route planning, drivers can focus on their tasks, eliminating the time spent on navigation. Dispatchers save valuable time as well, ensuring faster job completion and smoother daily operations.

🏫 Ready to learn more?

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